FAQ

Payment

We accept payment via credit card (MasterCard, VISA, American Express, and DISCOVER). All credit card payments are processed through PayPal. We do not store any credit card numbers

 

Shipping

All orders will be shipped via FedEx. The shipping cost will be calculated at checkout based on the weight and size of the orders. All orders are processed within 1-2 business days.

Currently, we are shipping within the continental US only. 

 

Sales Tax

All orders shipped to the state of New York are subject to a 8.875% sales tax.

 

Return

We accept returns within 15 days of receiving your order. Please contact us at 212-557-5088 or email to online@cipriani.com to receive a Returns Authorization Number. Items must be unused and/or unopened, in their original condition, and in their original packaging complete with all inserts. please return product to us in its original shipping box.

Returns will not be accepted without the R.A.N. number.

Return Address : 

For all food products:
Cipriani Le Specialità
110 East 42nd St.
New York NY 10017

For all other products :
Cipriani
55 Wall St.
New York NY 10005

 

Contact

Our customer service can be reached at 212-557-5088 or email us at online@cipriani.com.